QUIDEL® QVUE™ APPLICATION PRIVACY NOTICE
Last Updated: September 2022
Quidel Corporation (“Quidel”, “we” or “us”) provides the web and mobile-based versions of the QVue Application (the “App”) for instructing users on how to perform a Quidel’s QuickVue® tests, including but not limited to the QuickVue® At-Home OTC COVID-19 Test (each a “QuickVue Test”) and read the results of such test (“Results Data”) and for storing, sharing and/or reporting test results performed using a QuickVue Test. This privacy notice (“Privacy Notice”) explains how Quidel uses and handles your personal information, and what we strive to do to keep personal information secure when using the App. If you use the App on behalf of any other individual, you represent and warrant your authority to do so, and for purposes of this Privacy Notice, references to “you” and “your” refer to you or to such individual, as applicable. For purposes of this Privacy Notice, “Authorized User” means an individual who creates an App account and uses it to perform a QuickVue Test.
PLEASE REVIEW THIS PRIVACY NOTICE CAREFULLY. Upon registration and each time you access or use the App, including when you submit information to or through the App, you consent to the collection and processing of your information as described in this Privacy Notice, including the disclosure of your personal information to federal, state, local and tribal health authorities, pursuant to our arrangements with such parties, as discussed in the section entitled “Disclosure of Personal Information by Quidel”.
This Privacy Notice is subject to the Quidel QVue Application Terms of Service (the “Agreement”). Capitalized terms used in this Privacy Notice that are not defined herein shall have the meaning set forth in the Agreement.
IF YOU DO NOT AGREE TO THIS PRIVACY NOTICE OR THE AGREEMENT, PLEASE DO NOT USE THE APP. You may still perform a QuickVue Test using the written user instructions leaflet included with each QuickVue Test.
Summary
We collect and process Authorized User’s personal information when setting up and using the App, which includes or may include: your full name, email address, home address, phone number, gender, date of birth, race, ethnicity, occupation, vaccine status, vaccine type and date vaccination was received, and Results Data.
This personal information will be made available to individuals authorized by Quidel for purposes of storing and sharing Authorized User’s information, and by other recipients in accordance with this Privacy Notice. By accessing and/or using the App, you consent to make your Results Data and other personal information about you available as permitted by applicable law, including, without limitation, to federal, state, local and tribal health authorities, and Quidel’s service providers.
At all times we limit who we provide access to and share personal information with. In no instance will we ever sell your personal information to any third party for our commercial benefit.
We use personal information as described in this Privacy Notice including to: (1) provide the Authorized User with access to the App; (2) supply recipients with Results Data in accordance with this Privacy Notice; and (3) comply with legal obligations, including those related to safety, quality and improvement.
We will share personal information with our affiliated companies and service providers including to help support and provide technical assistance for the App, for compliance purposes, or to detect systemic issues. This Privacy Notice applies to Quidel’s and its affiliates’ processing, transfer, and storage of personal information, as well as the processing of personal information by our service providers.
We store personal information on servers in the United States. Where your location grants you certain rights in relation to your personal information, we will respond to such requests. By making your personal information available to Quidel, you represent and warrant that Quidel’s use of your personal information in accordance with this Privacy Notice will in no way violate data privacy or other applicable laws.
If you have questions, comments, or complaints about Quidel’s privacy practices, please email us at privacy&security@quidel.com.
If we update this Privacy Notice with material changes, we will alert you via the App.
Collection and Processing of Your Personal Information
We collect information (including personal information and Traffic Data) when you use and interact with the App, and in some cases from third party sources. Such means of collection include:
The following categories of personal information are or may be processed for purposes of the App:
In order to access and use certain areas or features of the App, you hereby consent to our collection and use of certain information about your use of the App through the use of tracking technologies or by other passive means. Your consent to our access and use of this metadata and “passively collected” information includes, but is not limited to, the domain name of the website that allowed you to navigate to the App, search engines used, the internet protocol (IP) address used, the length of time spent on the App, the pages you looked at on the App, other webpages you visited before and after visiting the App, the type of internet browser you have, the frequency of your visits to the App, and other relevant statistics (“Traffic Data”).
We may use tools outlined below in order to provide the App, advertise to, and better understand users.
We may use a type of advertising commonly known as interest-based or online behavioral advertising. This means that some of our partners use Tracking Tools to collect information about a user’s online activities to display Quidel ads to the user based on the user’s interests (“Behavioral Advertising”). Such partners may include third-party service providers, advertisers, advertising networks or platforms, traffic measurement service providers, marketing analytics service providers, and other third-party service providers (collectively, “Advertising Service Providers”). Other Tracking Tools used by our partners may collect information when you use the Site, such as IP address, mobile device ID, operating system, browser, web page interactions, geographic location and demographic information, such as gender and age range. These Tracking Tools help Quidel learn more about our users’ demographics and internet behaviors.
Some web browsers allow you to reject Cookies or to alert you when a Cookie is placed on your computer, tablet or mobile device. You may be able to reject mobile device identifiers by activating the appropriate setting on your mobile device. Although you are not required to accept Quidel’s Cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the App.
You may opt out of receiving certain Cookies and certain trackers by visiting the Network Advertising Initiative (NAI) opt out page or the Digital Advertising Alliance (DAA) opt out page, or by installing the DAA’s AppChoice app (for iOS; for Android) on your mobile computing device. When you use these opt-out features, an “opt-out” Cookie will be placed on your computer, tablet or mobile computing device indicating that you do not want to receive interest-based advertising from NAI or DAA member companies. If you delete Cookies on your computer, tablet or mobile computing device, you may need to opt out again. For information about how to opt out of interest-based advertising on mobile devices, please visit https://www.applicationprivacy.org/expressing-your-behavioral-advertising-choices-on-a-mobile-device/. You will need to opt out of each browser and device for which you desire to apply these opt-out features.
Even after opting out of Behavioral Advertising, you may still see Quidel advertisements that are not interest-based (i.e., not targeted toward you). Also, opting out does not mean that Quidel is no longer using Tracking Tools — Quidel still may collect information about your use of the App even after you have opted out of Behavioral Advertising and may still serve advertisements to you via the App based on information it collects via the App.
This Privacy Notice does not cover the use of Cookies and other Tracking Tools by any third parties, and we aren’t responsible for their privacy policies and practices. Please be aware that some Cookies placed by third parties can continue to track your activities online even after you have left the App.
Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) incorporate a “Do Not Track” (DNT) or similar feature that signals to web services that a visitor does not want to have their online activity and behavior tracked. If a web service operator elects to respond to a particular DNT signal, the web service operator may refrain from collecting certain personal information about the browser’s user. Not all browsers offer a DNT option and there is currently no industry consensus as to what constitutes a DNT signal. For these reasons, many web service operators, including Quidel, do not proactively respond to DNT signals. For more information about DNT signals, visit https://allaboutdnt.com/.
Quidel’s Use of Your Personal Information
Quidel processes personal information, such as testing information, including for the following purposes:
Data Storage
Personal information received through the App is stored on servers in the United States controlled by Quidel and/or our service providers.
Other Legal Requirements
Quidel may use personal information where legally required, including to respond to any competent regulatory, law enforcement body or government authorities, to address national security or epidemics, to respond to a judicial proceeding, court order, government request or legal process served on us, to protect the safety, rights, or property of Quidel, our customers, or the public, and to exercise, establish or defend Quidel’s legal rights or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of this Privacy Notice, or as evidence in litigation in which we are involved.
Retention of Personal Information
Personal information collected via the App will be retained for the purposes mentioned in the sections above and as required to comply with applicable laws and regulations.
Disclosure of Personal Information by Quidel
By accessing and/or using the App, you consent to the sharing of your personal information, including as follows:
The App may provide links to websites and other third-party content that is not owned or operated by Quidel or subject to this Privacy Notice. The websites and third-party content to which we link may have separate privacy notices or policies, and you should check the privacy policies of such third-party websites before submitting personal information. Quidel is not responsible for the privacy practices of any entity that it does not own or control. If you provide any personal information through a third-party website, your interaction and your personal information will be collected by and controlled by the privacy policy of that third-party website. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties, which are not governed by this Privacy Notice.
Security of Personal Information
Quidel has implemented reasonable security controls within the App to protect personal information from accidental or unlawful destruction or accidental loss, alteration, disclosure, or access, and you hereby agree that such measures are secure and adequate. For example, personal information collected via the App is encrypted before transmission to ensure that it will remain secure and confidential. The App includes various security measures to enhance the security of your profile and to prevent unauthorized access to, or disclosure of, personal information. Only those persons authorized by Quidel or the Authorized User will have access to that Authorized User’s profile and only through unique IDs and passwords.
It is Quidel’s practice to take reasonable steps to secure the App; however, the confidentiality of information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet, especially personal information related to your health. Quidel cannot guarantee that unauthorized third parties will not gain access to your information; therefore, when submitting personal information to the App, you should weigh both the benefits and the risks.
Your Choices
You can always choose whether or not to provide personal information through the App. However, if you choose not to disclose certain personal information, you may not be able to register as a user of the App, which may limit your access to certain portions of the App. We will not discriminate against you for exercising any of your rights, including otherwise denying you goods or services, providing you with a different level or quality of services, or charging you different prices or rates for services.
California Privacy Rights
In the preceding 12 months, we collected and disclosed for a business purpose the following categories of personal information about California consumers:
Category |
Examples |
Disclosed for a Business or Commercial Purpose? |
Categories of Third Parties to Whom the Information was Disclosed |
Sold or Shared? |
Categories of Third Parties to Whom the Information was Sold or Shared |
Identifiers | Name, address, e-mail address, IP address, phone number | Yes | Organizations that provide services to Quidel
Federal, state, local and tribal health departments Law enforcement or government authorities, where legally required, to protect the safety, rights or property of Quidel, our customers or the public or to exercise, establish or defend Quidel’s legal rights Affiliates, agents and partners Acquirors in the event of a sale, merger, reorganization, liquidation, change in control or transfer of a product line or division |
Yes | Third-party website analytics and Advertising Service Providers |
Personal information categories listed in the California Customer Records statute | Name, address, phone number | Yes | Organizations that provide services to Quidel
Federal, state, local and tribal health departments Law enforcement or government authorities, where legally required, to protect the safety, rights or property of Quidel, our customers or the public or to exercise, establish or defend Quidel’s legal rights Affiliates, agents and partners Acquirors in the event of a sale, merger, reorganization, liquidation, change in control or transfer of a product line or division |
Yes | Third-party website analytics and Advertising Service Providers |
Protected classification characteristics under California or federal law | Age, ethnicity, symptoms, Results Data, sex assigned at birth | Yes | Organizations that provide services to Quidel
Federal, state, local and tribal health departments Law enforcement or government authorities, where legally required, to protect the safety, rights or property of Quidel, our customers or the public or to exercise, establish or defend Quidel’s legal rights Affiliates, agents and partners Acquirors in the event of a sale, merger, reorganization, liquidation, change in control or transfer of a product line or division |
No | N/A |
Internet or other similar network activity | Browsing history, search history, information on a consumer’s interaction with the App | Yes | Organizations that provide services to Quidel
Law enforcement or government authorities, where legally required, to protect the safety, rights or property of Quidel, our customers or the public or to exercise, establish or defend Quidel’s legal rights Affiliates, agents and partners Acquirors in the event of a sale, merger, reorganization, liquidation, change in control or transfer of a product line or division |
Yes | Third-party website analytics and Advertising Service Providers |
Geolocation data | IP address data | Yes | Organizations that provide services to Quidel
Law enforcement or government authorities, where legally required, to protect the safety, rights or property of Quidel, our customers or the public or to exercise, establish or defend Quidel’s legal rights Affiliates, agents and partners Acquirors in the event of a sale, merger, reorganization, liquidation, change in control or transfer of a product line or division |
Yes | Third-party website analytics and Advertising Service Providers |
Personal information collected and analyzed concerning your health | Vaccine status, vaccine type and date vaccination was received, Results Data, symptoms, type of QuickVue Test | Yes | Organizations that provide services to Quidel
Federal, state, local and tribal health departments Law enforcement or government authorities, where legally required, to protect the safety, rights or property of Quidel, our customers or the public or to exercise, establish or defend Quidel’s legal rights Affiliates, agents and partners Acquirors in the event of a sale, merger, reorganization, liquidation, change in control or transfer of a product line or division |
No | N/A |
Categories of Sources. We have collected the above personal information directly or indirectly from you and through Cookies and Other Tracking Tools as set forth in the section entitled “Collection and Processing of Your Personal Information”.
Purposes for Collection, Disclosure, Selling and Sharing. We collect, disclose, sell and share the above personal information for the purposes, as further described in the section entitled “Quidel’s Use of Your Personal Information”, including for our business purposes including as follows:
Retention.
We will retain the above personal information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws or regulation.
Your Rights.
Where applicable, if you are a California resident you may have the following rights under the California Privacy Rights Act (“CPRA”) in relation to personal information we have collected about you, to the extent required by the CPRA and subject to verification and any applicable exceptions:
Right to Know/Access: You have the right to request that we disclose certain information to you about our collection and use of certain personal information about you as described below:
Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.
Right to Correct Inaccurate Personal Information: You have the right to request that we correct inaccurate personal information we maintain about you, taking into account the nature of the personal information and the purposes of the processing of the personal information.
Right to Opt-Out of Sale or Sharing: You have a right to request that we not sell or share your personal information. We do not sell your personal information for monetary consideration. However, certain sharing of information with our third-party analytics and Advertising Service Providers may qualify as a “sale” and is considered “sharing” under the CPRA. To opt-out of certain sharing of information with our third-party analytics and Advertising Service Providers, you may visit our “Do Not Sell or Share My Personal Information” web page. Additional information about how to control cookies through your browser functionality is provided in the section entitled “Collection and Processing of Your Personal Information”. We do not have actual knowledge that we sell the personal information of consumers under the age of 16.
Right to Limit the Use and Disclosure of Sensitive Personal Information for Certain Purposes: Quidel does not use or disclose your sensitive personal information as defined under the CPRA, for purposes other than what is permitted under the CPRA.
Freedom from Discrimination: You have the right to be free from unlawful discrimination for exercising any of the rights above.
To make a request in relation to the above rights, please contact us using the information in the “Contact Us” section below. To fulfil your request, we will need to verify your identity either: (i) through the normal account authentication process, meaning you will need to sign on with your username and password; or (ii) if you do not have an account with us, we may ask you to provide us with additional information depending upon the type of request, the type, sensitivity and value of the personal information that is the subject of the request, and the risk of harm to you that may occur as a result of unauthorized access or deletion, among other factors. Only you, or someone legally authorized to act on your behalf, may make a request related to personal information collected about you. To designate an authorized agent, you must provide the agent with signed written permission to submit requests on your behalf.
Virginia, Colorado, Connecticut and Utah Residents
The categories of personal information we process about you is set forth in the section entitled “Collection and Processing of Your Personal Information”. The purposes for processing such personal information are set forth in the section entitled “Quidel’s Use of Your Personal Information”. We share the personal information we process about you with the third parties set forth in the section titled “Disclosure of Personal Information by Quidel”.
If you are a resident of Virginia, Colorado, Connecticut and Utah, you have the rights to:
You may exercise these rights by contacting us using the information in the “Contact Us” section below. In the event we deny your request, you may appeal our denial by contacting us in the same manner by which you submitted your request.
We process your personal information for the purposes of targeted advertising, and under Colorado and Connecticut laws, our processing may qualify as a “sale”. To opt-out of certain sharing of information with our third-party analytics and Advertising Service Providers, you may visit our opt-out preference tool. Additional information about how to control cookies through your browser functionality is provided in the section titled “Collection and Processing of Your Personal Information”.
Nevada Residents
Under Nevada law, Quidel does not sell your personal information. However, if you are a Nevada resident, you may submit a request that we not sell any personal information we have collected about you by contacting us using the information in the “Contact Us” section below.
Information Provided on Behalf of Children and Others
The App is not intended for use by children and individuals under the age of 18 are prohibited from using the App. Quidel does not knowingly collect any information from children, nor is the App directed to children. If you are under 18, please do not attempt to register for the App or send any personal information about yourself to us. By accessing, using and/or submitting information to or through the App, you represent that you are not younger than age 18. If you are a parent or legal guardian of a minor child, you may, in compliance with this Privacy Notice, use the App on behalf of such minor child. Any information that you provide us while using the App on behalf of your minor child will be treated as personal information as otherwise provided herein. If you use the App on behalf of another person, regardless of age, you represent and warrant that you have authority to do so.
Contact Us
If you have questions, concerns or complaints about your personal information in the App, please contact us by calling us at 1-833-784-2588 or by emailing privacy&security@quidel.com. Alternatively, you may send a letter to the following address:
Quidel Corporation
Attention: Legal Department
9975 Summers Ridge Rd
San Diego, CA 92121
In all communications to Quidel, please include the email address used for registration (if applicable), the website address or the specific Quidel program to which you provided personal information (e.g., Quidel.com, myquidel.com, etc.) and a detailed explanation of your request. We will do our best to respond to all reasonable requests in a timely manner.
Changes to this Privacy Notice
Quidel reserves the right to amend this Privacy Notice at any time. If Quidel changes its privacy practices, a new Privacy Notice will reflect those changes and the effective date of the new Privacy Notice will be set forth in this paragraph.
Without prejudice to your rights under applicable law, we reserve the right to update and amend this Privacy Notice, without prior notice to you, to reflect technological advancements, legal and regulatory changes, and good business practices to the extent that they do not change the privacy practices as set out in this Privacy Notice.